For anything: a render that failed, a model download that stalls, a YouTube upload that will not authorise, a question about Pro. Write in English or Bulgarian.
office@arte-soft.comSupport
Support
No ticket system, no bot. One email address, and it reaches the people who built the app.
If something went wrong
Four things make it reproducible in a minute:
- Your Mac and macOS version.
- The tool in use: editor, Auto Clips, subtitles, voice, thumbnails, generation, export.
- Which local models are installed, if the tool uses one.
- The message shown, word for word.